Shipping policy
Processing & Production Times
All banners are handmade to order during your selected monthly production slot. Please note that this may mean your banner is shipped early the following month.
If you need your order sooner or by a specific date, please contact: hello@louisebrooke.com
Shipping Rates & Delivery Times
United Kingdom: Free for orders over £50
- Royal Mail: 1–2 business days
Delivery times are estimates and may vary during peak seasons.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes or handling fees charged by their country.
Shipping Issues
If your parcel is delayed, lost or arrives damaged, please contact us immediately at hello@louisebrooke.com